Privacy Policy

The HIQ Precision privacy policy explains how we handle information submitted through this website. We also describe how we use inquiry details, manufacturing drawings, analytics data and communication preferences.

Please contact project@pgpme.com if you have a privacy question. Tell us before uploading a sensitive drawing if you need an NDA.

Who we are

HIQ Precision provides aluminum die casting, mold engineering, precision CNC machining, finishing and inspection services. Our website address is www.pgpme.com. For this policy, “we” refers to the HIQ Precision team that operates this website and responds to manufacturing inquiries.

Privacy policy and information we collect

We collect the information you choose to provide through an inquiry, account or order form. This information can include your name, company, email address, telephone number, destination country and project details. When you upload a drawing, we may receive CAD files, PDFs, images and related technical notes.

Our website may also record basic technical information such as browser type, device category and pages viewed. Security and analytics services can collect request logs to protect the site and measure performance. We use this information to understand how visitors use our pages and to improve the website.

How this privacy policy applies to information use

We use inquiry details to review your part, prepare a quotation and answer your questions. Manufacturing drawings help our engineering and production teams assess tooling, casting, machining, finishing and inspection requirements. We also use contact details to manage project communication and order support.

In addition, we may use website information to protect against spam, abuse and unauthorized access. We may measure page performance so that we can improve navigation and content. Before using optional analytics or marketing tools, we ask for consent when the law requires it.

Manufacturing drawing confidentiality

This privacy policy treats customer drawings as confidential project information. Team members and service providers receive the files only when they need them to review or produce the requested parts. Customer drawings are never sold or used for unrelated marketing.

If your project requires a written NDA, contact us before sending sensitive files. Otherwise, send only the information needed to evaluate the request. Please remove unrelated personal or restricted content from drawing packages.

When we share information

We may share limited information with service providers that support hosting, email, security, analytics or payment processing. These providers receive information needed to perform their service. Appropriate handling requirements apply whenever we use such providers.

We may also disclose information when required by law or when necessary to protect the website, our team or another person. If a business structure changes, project information may transfer as part of the affected operations. In that event, this policy would continue to describe the information practices that apply.

Cookies, analytics and this privacy policy

Cookies can support essential site functions, remember preferences and measure performance. This privacy policy explains how those tools fit within our wider information practices. You can control optional cookies through the consent controls and your browser settings. Because some cookies are necessary for security or form delivery, disabling all cookies may affect those features.

For more detail, read our Cookies Policy. It explains the main cookie categories and the choices available to visitors.

Retention and security under this privacy policy

We retain inquiry and project information for as long as needed to respond, manage production and meet legal or accounting requirements. Under this privacy policy, we delete information or remove identifying details when it is no longer needed and where practical.

We use access controls, secure services and internal procedures to protect website and project information. However, no internet transmission or storage system can be completely secure. Please contact us promptly if you believe a submission or account has been compromised.

Your privacy choices

Depending on your location, you may have the right to request access, correction, deletion or restriction of your personal information. You may also object to certain processing or ask for a portable copy where applicable.

When you contact us, please describe the request and the information involved. We may ask for reasonable verification before acting. If you have a concern, contact us first so that we can review it. You may also contact your local data protection authority when applicable.

International visitors and privacy policy scope

Our website serves international buyers. This privacy policy applies when you interact with this website, regardless of your location. Information may be processed in the country where we operate and in locations used by our service providers. When information moves across borders, we use appropriate safeguards required for the relevant processing activity.

For general guidance on privacy and cross-border data flows, review the OECD privacy resources. Those resources provide context and do not replace the rights that apply in your location.

Privacy policy updates and contact

We may update this privacy policy when our website, services or legal requirements change. This privacy policy remains available on the website, and the effective date appears below. Please review the privacy policy when you return with a new inquiry.

For privacy requests, contact project@pgpme.com. Manufacturing questions can go through our contact page. We aim to respond within one business day.

Effective date: November 5, 2026